In one of the most convenient moves in postal history, the United States Postal Service recently debuted a mobile site. You can find a post office when you are out and about! This are the kinds of small advancements that benefits citizens and your everyday users. Plus, you get all kinds of attention. The mobile web is growing everyday, use it to your advantage.
I have recently decided to move Governments Using Open Source CMSs from my personal site to FollowYourGov. Many open source content management systems include features that allow better communication with visitors, and I feel like it is better suited for FollowYourGov.
The Atlanta paper looks at the effects of social media/networks in local elections.
The City of Tybee Island, Georgia, has RSS feeds for almost everything on their website, meaning citizens can get notifications of meeting dates, agendas, and major events/news in an open format. If Tybee Island, which has a population of 3,400 citizens, can do this, your government can implement RSS also. They even have a video on “RSS in Plain English” to teach citizens about RSS feeds.
The New York Times has a good piece on a conference for government web and technology usage (put on by IBM and partners as part of IBM’s Smarter Cities program). Some of the topics include traffic management, energy use, public health, education and social services.
The Georgia Municipal Association newsletter: how Georgia cities and police departments use social networks.
San Francisco Mayor Gavin Newsom posts on TechCrunch about the City’s App Store.