Governing has another great article on web 2.0 in government, about the pursuit of “the next big thing”. They interview the web team of the Bay Area Rapid Transit (BART) on working with FourSquare (a location-based social network)
Tagged: social networks RSS
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Chris
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Chris
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followyourgov
New post: Struggling with Social Media Strategy http://bit.ly/cfjaeb #gov20
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Chris
Adobe’s Government blog on applying the lessons of social media to government services.
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followyourgov
New post: Learning from Social Media http://bit.ly/dflxGS #gov20
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clindsey
RT @followyourgov: New post: Learning from Social Media http://bit.ly/dflxGS #gov20
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Chris
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Chris
The State of North Carolina has issued a new policy on government social media policy, focusing on:
- appropriate implementation, authorization and acceptable use of social media
- Security measures to protect individuals, sensitive information and state systems
- Proper records management and preservation
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followyourgov
New post: North Carolina Social Media Policy http://bit.ly/82NSSo
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Chris
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followyourgov
New post: eBooks to Learn Social Media http://bit.ly/6qD1um
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Chris
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followyourgov
New post: Protect Name and Brand in Social Media http://bit.ly/5QqDuO
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Chris
Another of the Governing magazine articles on social media in government: The Web 2.0 Paper Trail Problem. At issue in this article is complying with open records requests in social network communications.
Many people use open records compliance issues as a reason not to utilize social networks and social media. If you make the Facebook page for your city and your Twitter account public, where is the issue? A citizen can see everything that has occurred. It is, by definition, open. I think this is a moot issue.
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followyourgov
New post: Is There a Web 2.0 Open Records Problem? http://bit.ly/6d8YW1
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Chris
Another of the Governing magazine articles on social media in government: Tweeting for the Public Good, about the State of Utah’s authorization of employees’ use of social media. I enjoyed the entire article, but especially liked this point:
In too many instances, the first inclination of public-agency managers still is to restrict access to popular social-networking sites such as Facebook and YouTube for rank-and-file employees.
That is ironic when you consider some of the terrific uses that state and local governments have found for these tools.
The article mentions the Utah state web portal, which is here. They also have a list of state government Twitterers and blogs.
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followyourgov
New post: Social Media for Public Good http://bit.ly/4F4gZ3
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Chris
Governing magazine released a good set of article on social media in government yesterday. I’ll be posting links to all of them, but here is the first. Is Social Media a Friend or Foe of Government? This article had a good quote as well:
Nobody has control over what their Facebook friends do — that’s the fun and the flaw of Web 2.0 for governments. Then again, when citizens go to the microphone at a council meeting, nobody has control over them, either.
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followyourgov
New post: Social Media Friend or Foe of Government? http://bit.ly/4IArbS
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Chris
How the City of Santa Clarita Uses Social Media. And on the future of social media use in Santa Clarita:
In early 2010, the City will expand the business utility of social networking for our residents by adding a Twitter component to our CRM application, referred to in Santa Clarita as “eService.”
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Chris
How to train employees on social media usage, from Mashable.
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followyourgov
New post: Training Employees on Social Media http://bit.ly/5wTSKC
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Chris
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followyourgov
New post: Why You Shouldn’t Game Social Media http://bit.ly/5zXRzy
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Chris
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Chris
“Social Networking Use Increases, But Has Yet to Transform Government,” from Government Technology. Very interesting article on how social networking is currently being used and where it is going to go.
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followyourgov
New post: Best Recent Article: Social Networking Use Increases http://bit.ly/8ZYDH7
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followyourgov 5:24 am on February 5, 2010 Permalink
New post: BART Using FourSquare for Social Networking http://bit.ly/bjH4Di #gov20 #bart
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GEOpdx 5:25 am on February 5, 2010 Permalink
RT @followyourgov: New post: BART Using FourSquare for Social Networking http://bit.ly/bjH4Di #gov20 #bart
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