Social Media Marketing
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Glossary of Twitter Terms
Ann Arbor’s Digital Improvements
Recently we posted the list of top digital cities of 2009. The Great Lakes IT Report has a good explanation of why the City of Ann Arbor moved up the list to #5, including programs like a citizen request system, new GIS resources, email notifications, and a new online permitting and development review and inspection website.
Benefits of a Better Connected Organization
A Harvard Business Review article on the business benefits of a better connected organization and the the questions to answer when deploying social media tools.
How Facebook Pages Can Help Better Serve
InsideFacebook.com has a great piece on the “10 Ways Facebook Pages Can Help Local Governments Better Serve Their Constituents”. Read this article if you want to start a Facebook page for your government or if you already have a Facebook page for your government.
Feds Using Web 20 for Accountability
How the Federal Government is rolling out web 2.0 for stimulus funding accountability.
Life of Social Marketing Manager
Life of a social marketing manager (and blog post). Not targeted to governments, but a good introduction to using social media for your government.