Report on Gov Social Media from UPenn

The Fels Institute of Government at the University of Pennsylvania has released a report titled Making the Most of Social Media: 7 Lessons from Successful Cities.  An overview of this good read:

[This] is written for local governments—cities, counties, townships and their affiliates—that are beginning to experiment with social media and would like to get more out of them. More than two dozen early adopters were interviewed for this report, and their experiences offer some lessons to local governments about what sorts of tools social media offer, how to integrate them into a busy office, and how to use them creatively to be more effective.

Online Discussion with IdeaScale

Here’s a Federal Times article on federal agencies using the IdeaScale platform to do online discussion forums.  IdeaScale’s demo can be seen here, along with their OpenGov forum (done in conjunction with the National Academy of Public Administration).  And ReadWriteWeb has a good overview of IdeaScale.

Also, IdeaScale is @IdeaScale on Twitter.

White House in the iPhone App Store

Last night the White House announced the availability of a new White House iPhone/iPod Touch app (see coverage on  TechCrunch).  The App is even going to stream live the President’s State of the Union Address.  More on teh features:

The application comes packed with content, including the latest news items, videos, photos and blog posts from The White House. One feature that stands out is live video streaming, which enables iPhone and iPod Touch owners to watch the President’s public events at the White House as well as other events like key speeches and press briefings in real-time.

The White House also announced that they will soon have a mobile site available at http://mobile.whitehouse.gov.

Social Media for Public Good

Another of the Governing magazine articles on social media in government: Tweeting for the Public Good, about the State of Utah’s authorization of employees’ use of social media.   I enjoyed the entire article, but especially liked this point:

In too many instances, the first inclination of public-agency managers still is to restrict access to popular social-networking sites such as Facebook and YouTube for rank-and-file employees.

That is ironic when you consider some of the terrific uses that state and local governments have found for these tools.

The article mentions the Utah state web portal, which is here.  They also have a list of state government Twitterers and blogs.

White House Website Expansion

In a follow up to the recent Drupal rollout at whitehouse.gov, the White House media team recently spoke with Drupal developers.  Whitehouse.gov is working to roll out custom news feeds, user authentication, and more tagged, searchable raw data.  They are also looking into releasing some of their custom code to the open source community.