Student article on how Haiti relief efforts are effectively utilizing social media sites.
Social Media and Haiti Relief
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Tag Archives: community
Online Discussion with IdeaScale
Here’s a Federal Times article on federal agencies using the IdeaScale platform to do online discussion forums. IdeaScale’s demo can be seen here, along with their OpenGov forum (done in conjunction with the National Academy of Public Administration). And ReadWriteWeb has a good overview of IdeaScale.
Also, IdeaScale is @IdeaScale on Twitter.
Protect Name and Brand in Social Media
New Communication Matters to Govs
Gov 2.0 is About Customer Experience
Why government 2.0 is all about the customer experience, from Governing People.
Best Recent Article: Social Networking Use Increases
“Social Networking Use Increases, But Has Yet to Transform Government,” from Government Technology. Very interesting article on how social networking is currently being used and where it is going to go.
Better Emergency Communication Tools
iPhone App for Mobile City Hall
Example Gov Crowdsourcing Sites
White House Website Expansion
In a follow up to the recent Drupal rollout at whitehouse.gov, the White House media team recently spoke with Drupal developers. Whitehouse.gov is working to roll out custom news feeds, user authentication, and more tagged, searchable raw data. They are also looking into releasing some of their custom code to the open source community.
Example of Online Reporting
New web application for citizen interaction and 311, SeeClickFix allows for citizen reporting of problems and government response. They recently posted an example interaction with a citizen in Meriden, CT and the city manager.
Interviews from Gov 2.0 Summit
Video from the Gov 2.0 Summit, including interviews with Tim O’Reilly, Twitter’s Jack Dorsey, and Craigslist’s Craig Newmark.
Crowd Sourcing and City Business
The same city manager from yesterday talks about crowd sourcing at city hall, new communication tools, and the bad side of these new technologies.
Solving Budget Crisis with Social Media
Great speaker at the Gov 2.0 Summit from the City of Santa Cruz on solving the budget crisis with social media:
Like many local governments, the City of Santa Cruz used technology from UserVoice.
Better Methods to Get Public Input
This FederalComputingWeek article identifies 3 methods that different jurisdictions have used to get public input. Includes UserVoice for public input on budget priorities, WikiPlanning for a long-term plan, and blogging for public dialogue.