Tag Archives: 311

Local News and Issue Reporting

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EveryBlock, a hyperlocal news aggregator (explanation), is expanding into the government 2.0 arena with the integration of SeeClickFix (Wikipedia).  SeeClickFix allows citizens to report issue (non-emergency issues) to local governments and community activists.  EveryBlock covers the new integration on their blog:

Our friends at SeeClickFix run a site where you can report non-emergency community issues, like potholes, graffiti or street light outages. They’ve shared their data with us so that EveryBlock users will get notified whenever an issue has been reported nearby.

See the great coverage in ReadWriteWeb:

Everyblock aggregates public records, blog posts and other content about very specific geographic locations, automatically. SeeClickFix acts on a similarly hyperlocal basis, giving its users the ability to report issues to their local government using their smartphone.

Smart Phones Helping Us Serve Citizens

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Along the same lines as yesterday’s tweet from the Newark Mayor, today we have a great article in Governing from the former Mayor of Indianapolis.  Stephen Goldsmith, director of the Innovations in American Government Program at the Harvard Kennedy School, writes about how “smart phones are revolutionizing how governments serve its citizens — and it’s just the tip of the iceberg.”  The article is titled, “Phone + GPS + Camera = Revolution“.  This is a very good read.

PS- You can follow Stephen Goldsmith on Twitter, he’s @S_Goldsmith.

Government Collaboration and 311

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From explanation of survey:  FastTrackGov conducted an on-line survey of municipal governments across the United States in an effort to assess the level at which these organizations are implementing collaborative strategies to improve efficiency and transparency while providing timely and relevant information to their citizens.