Another of the Governing magazine articles on social media in government: The Web 2.0 Paper Trail Problem.  At issue in this article is complying with open records requests in social network communications.

Many people use open records compliance issues as a reason not to utilize social networks and social media.  If you make the Facebook page for your city and your Twitter account public, where is the issue?  A citizen can see everything that has occurred.  It is, by definition, open.  I think this is a moot issue.